FAQ

Frequently asked questions

Yes, you can. Sign up and you’ll instantly receive 100 free credits to start creating with WayinVideo.
Yes. You can download invoices and receipts as PDFs in the web app under Settings > Plan > Invoice.
Yes. Monthly and yearly subscriptions renew automatically on your billing date unless you cancel before the renewal date.
We support a wide range of major payment methods, including credit cards, debit cards, Apple Pay, Google Pay, Link, and more.
Yes. To cancel your subscription, go to Settings > Profile > Current Plan and click “Change”. Your subscription benefits will remain active until the end of your current billing cycle, after which your membership will automatically expire. Please note that payments are nonrefundable.

With a monthly plan, your credits reset at the end of each billing cycle. Unused credits don’t roll over.

With an annual plan, you receive all your credits upfront when your subscription starts. At the beginning of each new annual billing cycle, your balance resets to your plan’s annual credit allowance. Any unused credits from the previous year expire and don’t roll over.

You can visit the Help Center to learn how credits work and how WayinVideo plans work.
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